Member Support FAQ

You login to the member portal through any browser. There is also a dedicated mobile app which makes phone access really easy.

The system automatically tracks when you complete a video, so you’ll see a check mark beside completed posts.

We teach everything necessary to go from complete beginner to competent hypnotist or hypnotherapist. Most of the material is aimed at change work (helping people), but we also teach you the entertainment aspects of hypnosis since this is often a fun way for you to show off your skills and to get people interested.  We teach both ends of the hypnosis spectrum, from direct (authoritative) hypnosis through to indirect, conversational hypnosis. It’s important for you to know both styles to have ultimate flexibility when working with people. 

Yes. We hold two live member events per month. One event is a general Q&A session, where Mike and Chris answer any hypnosis-related questions (working with specific problems, or any other questions).  The other monthly event is a specific call on a focussed topic. 

Many of these focus calls are taught by some of the best trainers in the world who are part of our incredible professional network. All of these calls are recorded and archived for future reference at any time, by all members.

We hang out in the member community called “MMHA Engage”.  This is where we all engage with each other. This is where Mike and Chris answer questions, and participate in discussions. Since this group is member-only access, the quality is incredibly high! Everyone is very supportive, and this is where students often make new best friends.

Yes, however we recommend that, if you are a  beginner, you go through the material in the order we present it.

Yes. We regularly add new content and we’re thrilled to take your suggestions too.

You can interact with members in the “MMHA Engage” group on Facebook to find volunteers who you can practice with. Everyone is very helpful on the group and will be happy to extend their support.

The Facebook group is a great place to ask any questions and get fast answers from us, and from the entire community. We also host live monthly Q&A sessions with members, so you can ask your questions on that call, or even submit questions in advance if you prefer to watch the replay later. 

The only certification testing you will need to take is the one after completing your hypnosis lessons within the academy. The rest of the courses are to enhance your knowledge and skills. 

Yes. You're welcome to stay as a member as long as you wish, and we hope you stick around for a long time and get tremendous value from the Mike Mandel Hypnosis Academy.  But there are no contracts, and you can cancel whenever you wish.  Simply send us an email to our support address at [email protected] and provide us with the name and email address used when you joined. We'll take care of the rest.

Once you become a member you automatically are a part of the mailing list and can expect all member emails to reach you as well. If you are not getting emails from us please check your spam folder first, and then reach out to [email protected] so we can help you.

If you need to update your payment information please use this link: https://mikemandelhypnosis.spiffy.co/manage. If you joined prior to July 2021 please contact us at [email protected] to help you update your payment details.

We send you reminders to update your payment method. If you don't respond, our system will automatically cancel your access to the site and remove you from any member-only Facebook groups. You can always rejoin later.

You can write an email to [email protected] and we will respond quickly. You’ll usually get a same-day reply, and we always reply within 24 hours.

Testing is available to all MMHA members after 30 days of membership. You’ll be required to pass a 10-question multiple choice quiz for each of the individual core 24 lessons. These must be passed in order. So, for example, you have to pass the quiz for Lesson 1 before you take the Lesson 2 quiz. 

After that we give you a 100-question multiple choice final exam. Upon passing the final exam, you’ve achieved certification.

You get a beautiful certificate sent to you in PDF format. We recommend you print it on a high quality parchment paper so you can hang it where your clients will see it. We also give you a digital crest you can use on websites and any of your social media channels.

You need a score of 80% to pass each quiz and the final exam. But you can always retake the test if you don't pass the first time.

You can retake the quizzes immediately, as often as you wish. You can retake the final exam after a 7-day waiting period, which encourages you to go review the material you may not know as well.

Certification just helps you know that you understand the core material. Most certified students remain members for quite some time (or even upgrade to lifetime access), because they understand the value of continuing education. The MMHA is not a static course. We are a community, and we add new Q&A sessions and topical training sessions every month. Plus, even if you feel you know the core 24 lessons inside and out, the MMHA is full of bonus and supplemental content that you don’t want to miss.  Having said that, there is no requirement to remain a member. You may cancel anytime.